Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a bonus we've written about? This page covers how to reach us, what kinds of messages we handle, and how we work.

How to Reach Our Team

Email is the best way to get in touch. We read every message that comes in and try to reply within a couple of working days. A short note on what your enquiry is about — a review correction, a bonus question, a partnership pitch — helps us route it to the right person and answer faster.

We don't publish a live chat or phone line. If a site elsewhere claims to be "our" support line offering account help or withdrawals, it isn't us — we're an independent review and comparison site, not an operator, and we don't hold player funds or process deposits and withdrawals ourselves.

What We Can Actually Help With

We cover a specific niche — reviewing and ranking crypto casinos for US players on things like supported coins, licensing, payout speed, and bonus terms. That shapes what we can usefully answer:

• Review accuracy — If a bonus figure, wagering requirement, coin list, or licensing detail on one of our pages looks out of date or wrong, tell us. Operators change terms often, and we'd rather correct a page than leave it stale.
• Ranking and methodology questions — If you want to know why a site sits where it does, or what factors we weigh, we're happy to explain our reasoning in more detail than the page allows.
• Content suggestions — If there's a coin, a game category, or a topic around crypto gambling in the US that we haven't covered well, we take that feedback seriously when planning new pages.
• Partnership or editorial enquiries — If you represent a crypto casino or an affiliate programme and want to discuss coverage, introduce yourself and explain what you're proposing. Any commercial relationship we enter into never buys a position in our rankings.
• Responsible gambling concerns — If you're worried about your own play, or someone else's, say so in your message. We'll point you toward support resources, including the National Problem Gambling Helpline.

What We Can't Do

A few things sit outside what a review site can resolve, and it's worth saying so plainly rather than leaving readers waiting on an answer we can't give:

• We can't access, verify, or intervene in your account at any casino — that has to go through the operator's own support channel.
• We can't process a withdrawal, reverse a deposit, or resolve a dispute over bonus terms with an operator.
• We don't give tax advice. If you have questions about how gambling winnings or crypto gains are taxed, that's a conversation for a qualified tax professional, not a comparison site.
• We don't give legal advice on whether a specific site is available where you live. Offshore crypto casinos operate in a legal grey area for US players — they're typically licensed in jurisdictions like Curaçao or Anjouan rather than by any US regulator, and availability varies by state. Check your own state's rules before you sign up anywhere.

Before You Write In: A Few Things That Save Time

If your message concerns a specific casino from our rankings, it helps to include:

1. The name of the site as it appears on our page
2. What specifically looks wrong or out of date — a bonus amount, a wagering requirement, a coin, a licensing detail
3. Where you saw the conflicting information, if you have a source

This isn't required, but it means we can check and update the page faster instead of going back and forth over what changed.

How We Handle Your Message

Every email is read by a person, not answered with an automated template. Our target turnaround is a couple of working days, though it can run longer during busier periods. We'll follow up either way — if we need more detail from you, we'll ask.

We take reader corrections seriously because our rankings are only useful if the underlying details are current. If you tell us a bonus has changed, a coin has been dropped, or a licence has lapsed, we'll look into it and update the relevant page where warranted.

A Reminder on Age and Responsible Play

The casinos we review are for adults only — 18+ or 21+ depending on the site and your state's rules, and you should confirm the minimum age on any operator's own site before signing up. Crypto casino gambling carries real financial risk, including the added risk of holding volatile crypto assets, and no bonus or strategy removes that risk. If gambling stops being enjoyable or starts affecting your finances, relationships, or wellbeing, the National Problem Gambling Helpline (1-800-GAMBLER) is available for confidential support. Offshore sites often don't offer the same self-exclusion tools or player protections as state-regulated operators, so it's worth setting your own limits before you deposit anywhere.

If you're looking for options outside our main rankings, our page on Best Non GamStop Casinos 2026 covers a related set of sites worth comparing.

Getting the Most Out of a Message to Us

We can't act on vague reports ("this site is bad") as usefully as specific ones ("the wagering requirement listed doesn't match what's on their terms page as of this month"). The more precisely you describe what you've found, the more useful our response — and the resulting page update — will be for the next reader who lands here.